To complain means the corporate office apologizing via mail and telephone calls and the worst kind of retaliation that I promise you -- you cannot imagine so do not complain.
We simple have to wait until the USPS loses maybe a 100 billion dollars for them to find take responsibility for major problems that have nothing to do with competing with the internet but here is one hint...customer service that makes the Mafia look warm and friendly and zero respect for the laws which includes abusing their Federal Status.

