Tuesday, September 25, 2012
Apple Continues to Refuse to Give Me New Operating System Promised to Me When I bought A Computer
FYI: Apple consumers - the manager at the store asked if I got in writing. If you do anything with Apple get it in writing because they refuse to honor their slick sales pitch.
I spent close to 2,000 dollars and sold a lie. I was told I would get the new operating system for free.
I now have a voice mail from a manager at Apple saying I can have as much time as I like to buy the new operating system for a discount.
Apparently that didn't now apply to my original bargin price of 2,000 and the sales pitch given to me by several sales people all how had no idea when the operating system was being released.
The Better Business Bureau got a response from Apple blowing me off.
The difference was this Apple person admitted I was entitled to the operating system where the Apple store I believe said I was not because I bought in June but either way as Apple become even richer they appear to me to behaving more and more like an evil greedy stupid monster and have lost me as a customer over bubkas.
Even if they do a turn around decision and honor what they sold me I will never feel the same about them.
They give college students discounts and they won't honor their sales pitch to me when I pay full price.
I get a polite and thoughtful notice for Icloud and storage space but no polite notice thank you for you $2000 purchase Ms. Troy. The new operating system is here so click here and do x, y, and x to get it and thank you so much for being a loyal good consumer of Apple.
No Apple has lost it's way and me as a customer.
I have Apple care and Apple one on one which I will use but otherwise no apple. Not buying even a dollar product in itunes.
I spent close to 2,000 dollars and sold a lie. I was told I would get the new operating system for free.
I now have a voice mail from a manager at Apple saying I can have as much time as I like to buy the new operating system for a discount.
Apparently that didn't now apply to my original bargin price of 2,000 and the sales pitch given to me by several sales people all how had no idea when the operating system was being released.
The Better Business Bureau got a response from Apple blowing me off.
The difference was this Apple person admitted I was entitled to the operating system where the Apple store I believe said I was not because I bought in June but either way as Apple become even richer they appear to me to behaving more and more like an evil greedy stupid monster and have lost me as a customer over bubkas.
Even if they do a turn around decision and honor what they sold me I will never feel the same about them.
They give college students discounts and they won't honor their sales pitch to me when I pay full price.
I get a polite and thoughtful notice for Icloud and storage space but no polite notice thank you for you $2000 purchase Ms. Troy. The new operating system is here so click here and do x, y, and x to get it and thank you so much for being a loyal good consumer of Apple.
No Apple has lost it's way and me as a customer.
I have Apple care and Apple one on one which I will use but otherwise no apple. Not buying even a dollar product in itunes.